Our goal is to make sure you are happy and confident with your vehicle purchase. In order to provide an unprecedented level of comfort Infiniti of Clarendon Hills is proud to introduce the 7-Day Exchange Guarantee.
In order to provide you with the highest quality pre-owned cars we first review both the AutoCheck and Carfax vehicle history reports to ensure all vehicles that we purchase have a clean title and are free from accidents, frame damage, flood damage, or odometer inconsistencies. We then check the vehicle service history (if applicable) for any signs of misuse, neglect or damage. Our experienced buying team visually inspect each prospective vehicle for any mechanical or cosmetic flaws. Following the inspection process all of our vehicles must pass a rigorous reconditioning process. We have our team perform a multi-point mechanical and cosmetic inspection to make certain you are getting a vehicle you can count on for a long time to come. We are so confident in our pre-owned inventory is top notch that we proudly offer a 7-day exchange policy.
If you don't like the vehicle you purchased from us then bring it back within 7-days or 300 miles* and exchange it for another Infiniti of Clarendon Hills Pre-Owned or New Infiniti vehicle. No questions asked!
The actual purchaser may exchange in an eligible pre-owned vehicle, within 7 calendar days of purchase (with the day of purchase as the first day) or 300 miles (whichever comes first) for any reason, if not completely satisfied with the purchase. If the purchaser chooses to exchange this vehicle back into Infiniti of Lisle, for another in-stock pre-owned or new Infiniti vehicle, the purchaser will receive credit for the following amounts paid towards the original pre-owned vehicle returned:
-The down payment
-The "agreed upon trade in value"
-Any amounts paid toward the principle balance / capitalized cost of the finance agreement!
If the purchase price of the vehicle being traded in for is less than the purchase price of the vehicle being returned, the purchaser will receive credit for the difference. If the purchase price of the vehicle being traded in for is more, the purchaser will pay the difference. Any changes or modifications in finance agreements resulting from these transactions are subject to the approval of the funding source.
*All Infiniti of Clarendon Hills inspected pre-owned vehicles are eligible to be traded within the first 7 calendar days (including the day of purchase as the first day) or 300 miles after delivery (subject to the exclusions below). The vehicle must be returned to the General Manager of Infiniti of Clarendon Hills in the exact condition that it was delivered to the customer in, without any damage or excessive wear and tear (see vehicle inspection below).
-Vehicles used for livery, taxi or delivery services.
-Customers or family members of customers who have previously returned vehicles under these programs.
-Vehicles acquired in exchange under these programs.
-Vehicles that have had any after-market accessories installed.
-All new vehicle purchases.
Vehicles must be exchanged to the General Manager of Infiniti of Clarendon Hills in original condition by the original purchaser and be accompanied by all original documentation, registration, license and delivery paperwork. The dealership WILL NOT refund tax, title, registration, dealer documentation and or license fees. However, the customer may be eligible for abatements from the state for some of these costs. Customer must pay any interest and principle balances and/or any other amounts due in order to provide a free and clear title of the vehicle to Infiniti of Clarendon Hills. Vehicle insurance, life insurance, disability insurance and/or any related expenses are all separate transactions from the vehicle purchase or lease transaction and are the sole responsibility of the customer.
Any vehicle returned under this program, will be inspected by the General Manager of Infiniti of Clarendon Hills. The vehicle will be inspected for eligibility, damage and excessive wear and tear. If it is determined that a non-warranty repair has been performed or is necessary and equals $300 or greater, the vehicle is not eligible to be returned. If this repair amount is less than $300. The damage repair estimate will be deducted from the refund or credit amount due.